Refer to the document HP Printers - Updating or Upgrading Printer Firmware
#HP OFFICEJET 6962 SOFTWARE DOWNLOAD INSTALL#
Look for and install any available firmware updates. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Restore factory default settings: For printers with control panel menus, locate the Restore Factory Defaults or similar menu under Setup or Tools.ĭownload available firmware updates from the HP website Download the latest drivers, firmware, and software for your HP OfficeJet 6962 All-in-One Printer.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. If it moves and you still cannot copy, continue to the next step.ĭownload and run HP Print and Scan Doctor for Windows, and then follow the instructions to troubleshoot scanning issues. If the scanner light does not illuminate or move across the glass, service the printer. If the error still displays with a different wall outlet, partially lift the scanner lid, and then press the Copy button or icon. If the error still displays, connect the printer to a different wall outlet to determine if the original outlet is causing the issue. Reconnect the power cord to the printer, and then try making a copy. If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to make sure the printer is getting enough power. With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds. All cables are connected and i have a solid green light on the computer.
#HP OFFICEJET 6962 SOFTWARE DOWNLOAD HOW TO#
1 hp deskjet 2600 series help learn how to use your hp deskjet 2600 series. Find the product name on the front of the printer, on a label inside the printer, or on the packaging. The hp officejet 6962 is an all-in-one inkjet printer with scan and copy functions, an automatic document feeder and built-in faxing. Need additional help with setup Visit HP Support. There might be a hardware related issue such a scanner mechanism jam or calibration issue, low scanner bulb temperature, or an internal or external electrical problem. Set up your HP OfficeJet printer to get started.
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